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Service Hotline:
0411-84754567
Service Support
On-site installation and after-sales service
The differentiated service integrates the unique concept of "kinship" and realizes the continuous upgrading of customer satisfaction. Shida Heavy Industry attaches great importance to on-site service to customers and has more than 40 professional on-site service engineers. Installation accuracy control, testing and debugging, operator training, etc., for each link Shida can strive for excellence and due diligence.
While the service mechanism for the whole process of delivery, installation, commissioning and regular return visits has been continuously improved, Shida Heavy Industry has also established files for users to fully understand the operating conditions of the equipment. Strive to create greater economic value and social value for customers. Now Shida Heavy Industry has offices in Shanghai, Dalian, Xinjiang and other places, which can provide customers with faster services.
Shida Heavy Industry provides customers with not only high-quality products, but also advanced service concepts and extensive technical support. It is the needs of customers that Shida Heavy Industry can survive and develop. The direction of Shida Heavy Industry's efforts is Customer satisfaction.
Service commitment: If there is a problem with the equipment in operation, Shida Heavy Industries promises to arrive at the site within 48 hours if necessary.
Service features: Field service with highly professional quality is the main feature of Shida Heavy Industry's service. Shida Heavy Industry has field engineers with professional knowledge of all Shida products to serve customers at any time.
Main tasks:
(I) Management Services
(II) on-site installation
(III) testing and debugging
(IV) technical support
(V) operator training
Contact Us
Address: 2-3, Xuezi Street, Qixian Road, Dalian High-tech Park
Mailbox:domestic_sda@dlsda.com
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